CoreValue Hosts 3-day Salesforce Training Course

Attendees will have opportunity for employment upon completion

On Tuesday, April 25, CoreValue will host a 3-day open intensive course taught by experienced Salesforce practitioners that will offer programmers the chance to learn Salesforce or improve their Salesforce skills.

Our own Dmytro Smirnov, Senior Salesforce Tech Engineer and an experienced speaker, will introduce and discuss Salesforce platform development aspects and intricacies.

During this knowledge-sharing Salesforce training, attendees will be able to network with colleagues who use, implement and develop Salesforce. After this hands-on workshop, attendees will be provided with new career opportunities by joining CoreValue’s growing Salesforce team.

Salesforce is the world’s leading CRM software and enterprise cloud ecosystem that transforms companies by helping them streamline their businesses activities. CoreValue will help software professionals learn from experts and give them a competitive edge leading to new career possibilities.

About CoreValue

CoreValue, a Software and Technology Services firm headquartered in New Jersey with Development Labs in Eastern Europe, provides Mobility and traditional Cloud based CRM implementation services, Mobile applications in Pharmaceutical, Medical, Financial Services, Media and Legal verticals. Customers trust CoreValue to provide Infrastructure services utilizing premier staff in Data Science, Data Management, Database Services, Quality Assurance and traditional development.

www.corevalue.net

Adding Power and Dynamics to Business Intelligence Solutions for the Insurance Industry

The insurance industry is all about statistics and the handling of sensitive data.  The industry shift toward real-time analysis of “bigger, faster and wider” data flows also dictates new directions for the development of data warehousing and Business Intelligence (BI) solutions for insurance.  

 

To satisfy the requirements of today’s insurance companies, we need to understand the following:

  • What data is being collected?
  • How clear is the data?
  • Where is it stored?
  • In what form is it stored?
  • How can it be reached?

A critical imperative for any insurance practice is the ability to process volumes of stored data from a variety of different sources, such as CRM, CMS, RMIS (risk management information systems), etc., and turn them into well-structured integrated Business Intelligence and analytics for meaningful reports, planning, and forecasting.

Properly leveraging such a massive amount of data requires a single, well-organized system that can help identify new business opportunities, and support related business decisions on both strategic and operational horizons, e.g., underwriting and claims management, sales and distribution, customer management, etc.  

Based on experience, the CoreValue data team has identified key aspects of building a comprehensive data and Business intelligence solution for insurance enterprises that includes extended infrastructure for streaming data processing for improved BI, and a Cloud-based data warehouse for improved performance and scalability of complex data volumes that saves on capital and operating expenses.

The Cloud

The Cloud and big data for insurance business is compelling from both financial and educational perspectives. The Cloud allows enterprises to focus on important business aspects like innovation and value-based insights, instead of infrastructure maintenance and the overhead of servers, deployment, equipment and IT staff management.

Cloud service is also moving swiftly toward resolution of particularly challenging data cyber-security concerns. By applying the latest security and encryption solutions, which meet industry-specific compliance constraints and requirements for a Cloud-based data warehouse, the insurance industry now has a powerful instrument for data protection.

Real-Time Data

Real-time data provides on-demand access to all types of business-critical information, e.g., historical data, market data, user input, etc.  Such an approach provides instant tactical support and allows insurance companies to react immediately to various events as they occur, e.g., early-stage fraud detection, end-user reminder push notification, etc.

Real-time data processing is also vital for customers, who prefer to pay premiums, file claims and see their status on-line and on-demand.  Add this to skillfully applied BI analytics, which helps insurers manage and pay out valid claims more efficiently, and customer satisfaction becomes another benefit.

Data Science Modeling Infrastructure – Sandbox

Data science modeling infrastructure (Sandbox) empowers data experts to build models for later production implementation. It makes data available for live data monitoring, continuous query processing, automated alerting and reaction, and machine learning.

Data scientists can address complex analytical projects by pulling data from all layers with Sandbox. It also facilitates implementation of Data Science models for a larger number of projects/applications, and therefore delivers Business Intelligence and analytics programs faster.

For example, insurance data professionals engage machine learning algorithms to manage expenses and risk analytics, monitor fraud, and aid other general insurance issues. The critically important risk assessment and event probability computed with machine learning methods predefine underwriting and claims decisions.

Imagine being able to leverage accurate claims management, risks analytics, loss inspections, fraud detection and other important insurance operations based on real-time data access. Then imagine being able to do that without the overhead of equipment, maintenance and staff management.  Big data and Business Intelligence analytics holds a great promise for every industry, but unquestionably, a comprehensive, Cloud-based BI solution can transform any insurance business into a more efficient, cost effective and customer-oriented enterprise.

Ready to think about business intelligence for insurance?

Tableau reporting solution

Running Tableau Server with SSL on a custom port

Need a secure reporting solution? Consider Tableau.

Tableau gained deserved popularity as a tool that provides simplicity and interactivity for reporting and analytics.  However, CoreValue discovered a pitfall when developing such a solution through Tableau Server. Here is what we found.

Using HTML for front-end navigation and filters, we integrated multiple Tableau worksheets from the same instance using embedded views. The page was running on IIS, and was bound to the default HTTP port 80.  It included Tableau, which was running on a custom HTTP port (ex. 8080).

Due to security concerns, it was essential to move all our connections to HTTPS. To run this page on the default HTTPS port 443 for our users to access, we redirected the unsecure HTTP port 80 to HTTPS port 443, so that everything would run only on a secure connection. This meant that Tableau had to run on a different port with SSL. This is where we ran into a problem.

According to Tableau’s own documentation, Tableau Server can only run on the default HTTPS port 443, which automatically implies different servers, domains, etc., and results in more complications and issues to resolve.

After thorough investigation and research through the Tableau community site, we found that  Tableau itself does not provide a solution for the issue. We decided instead to investigate Tableau’s internal Apache Server.  This yielded some significant results.

We found that C:\ProgramData\Tableau\Tableau Server\data\tabsvc\config\httpd.conf contains the precise configuration for the virtual host via the HTTPS connection. However, httpd.conf is updated whenever configuration is saved or tabadmin config runs, as shown here.

Analysis of the template file

(C:\Program Files\Tableau\Tableau Server\10.0\templates\httpd.conf.templ)

reveals that Tableau Server does not hard code the SSL port, because it contained lines of additional code, such as <VirtualHost *:<%=ssl.port %>>.  This means that Tableau Server has an ssl.port variable set which can be changed.

When the template file was examined for all configurations located at C:\Program Files\Tableau\Tableau Server\10.0\templates\tabsvc.yml, we identified the line containing ssl.port: 443.

In order to confirm that this is a variable available for modification, we executed the following line of code:

C:\Program Files\Tableau\Tableau Server\10.0\bin>tabadmin get ssl.port

===== the value for key ‘ssl.port’ is: 443

This confirmed that there is indeed an existing variable in Tableau that we can program with a simple command.  To change the ssl.port to 8088, simply execute the following command:

C:\Program Files\Tableau\Tableau Server\10.0\bin>tabadmin set ssl.port 8088

As a result of our success in finding this particular key variable, we applied standard methods to build wider functionality and better user experience. After rigorous testing, we successfully released our Tableau reporting and analytics solution with Tableau Server running on the custom SSL port.  It is currently running smoothly in a production environment.  

Ihor Petrovych

Deputy Production Director, CoreValue

When Healthcare Meets Salesforce

“Customer experience has become the defining line between companies that grow and companies that fall behind.” Adam Blitzer, EVP and GM of Sales and Service Clouds, Salesforce.

The transformation of healthcare and life sciences has necessitated a profound technology shift in order to handle industry complexities. Digital healthcare represents a successful combination of technology advancement, which increases efficiency of healthcare delivery and makes it more personalized.

In 2015, Salesforce stepped into this new and exciting area of healthcare with Health Cloud, a web-based CRM platform focusing on patient relationship management and improved patient experience. Its main feature includes connectivity between patients and caregivers, making healthcare seamless.

Connecting health providers with their patients

Modern customer-oriented healthcare demands a more personalized approach to patients.  For the majority of people, customer service is the key differentiator when choosing a healthcare provider. The Salesforce CRM system is designed specifically to address uniformity and quality of the customer experience with a care provider.  This experience can encompass  case monitoring, task prioritization, information segmentation and real-time communication in order to help deliver better customer satisfaction for every single patient.

All-inclusive view of patient data

The very essence of value-based healthcare is timely and accurate information made accessible from diverse sources. Health Cloud, as a content aggregator, enables professionals to receive exhaustive, multiple-source patient data views. It allows caregivers to gain a deeper insight into every case and, consequently, make effective patient care decisions.

Mobility and real-time communication

Digitalization of every aspect of daily life calls for tech-savvy methods of healthcare management. According to Salesforce’s “State of the Connected Patient” Report, March 2015, 63% of Millennials would be interested in proactively providing their health data captured by “wearable” technology directly to their doctors, so that they can monitor their well-being. Real-time and instant communication between professionals and patients using up -to-date technology demonstrate obvious clinical and financial benefits. Efficient scheduling together with consultation, procedures via phone, email, and live chat improve both practitioner productivity and consumer experience.

Analytics and Advanced Segmentation

Salesforce Health Cloud functionality also provides for more intelligent ways of managing resources, data filtering and segmentation, and risk reduction. Its analytical capabilities utilize both clinical and non-clinical data. It empowers clinicians to create targeted approaches to patients, to automatically identify and calculate risks, and to create unique care plans for every patient.

HIPAA compliance

The management of protected patient data is an especially sensitive issue for the healthcare industry. Health Cloud protects every element with its built-in HIPAA compliance features, including Salesforce Shield, Field Audit Trail, Platform Encryption, Data Archive and Event Monitoring, to satisfy security and privacy for every patient and care provider.

Health Cloud offers a new dimension in the provider-patient relationship with a combination of multiple platform features and resources.  The Salesforce experience starts with your implementation partner. CoreValue provides healthcare/pharmaceutical industry leaders with security-aligned, tailored CRM solutions that enable interoperability, leverage data insight, and improved consumer experience.

Care Quality and Convenience — Benefits of Electronic Health Records

“According to the survey by Medscape, 91% of participating doctors said they were using EHRs in 2016, with another 5% planning to implement an EHR.”

The healthcare industry is driven by everyday technology development and improvement. Process automation, faster systems, data management and medical privacy are part of a high-stakes game. With the standard for medical data becoming digital, electronic health records (EHR) and the security surrounding them can make a real difference in quality of care.

Here is why EHR will soon be a standard operating procedure for healthcare professionals and their organizations.  

The Health Information Technology for Economic and Clinical Health Act (HITECH) was passed by the U.S. Congress in 2009. Together with Medicare Access and CHIP Reauthorization Act (MACRA) of 2015, legislators stimulated the healthcare industry to adopt quality EHR software, in order to focus on improving efficiency and adhering to regulatory controls.

What does it really mean for a medical practice or patient?

CoreValue’s experts in medical software development share key benefits of EHR software adoption.

  • Speed and quality

The progress of EHR software development has allowed practices to improve the availability and quick delivery of voluminous amounts of data.  With just a few clicks, medical professionals deliver coordinated care much faster.

  • Efficiency and productivity

Today’s EHR software developers offer customizable web-based solutions that can be accessed from any device or operating system. It provides the opportunity for patient and clinician alike to keep track of the latest adjustments in a real-time mode.

  • Personalized care and security

A “patient portal” option is one of the key features of modern EHR system. A patient can safely access protected Personal Health Records in compliance with HIPAA regulations.

  • More efficient billing and coding

EHR software facilitates insurance billing submissions by providing complete documentation with accurate coding. This helps to avoid reimbursement delays and revenue leakage, which keeps both patients and providers happy.

Coordinated communication between providers and patients ultimately leads to better patient care management, while at the same time facilitating the financial demands of the practice.

CoreValue is a trusted global provider of healthcare systems in compliance with FDA, HIPPA regulations and Good Clinical Practices.  Our experience and expertise can help deliver to you a robust combination of EHRs and a well-operated IT infrastructure that can improve the service quality and safety of your healthcare organization.  

CoreValue Awarded Microsoft Gold Certification for Application Development

Rochelle Park, NJ, USA — February 14th, 2017 — CoreValue announced today that it has received Gold Certification in Application Development from Microsoft®. Those who earn Gold Certification must meet rigorous standards of competency, which also include requirements of  revenue, service, support and customer satisfaction.

In addition, Microsoft Gold level status provides CoreValue with access to comprehensive marketing, sales, technical, and support services — benefits that will enable the company to serve the technology needs of joint prospective customers.

Chris Dressler, CoreValue’s CEO, expressed pleasure at the recognition accorded his company by Microsoft.  “CoreValue is proud to have reached this level of achievement, and we look forward to continued accomplishment and excellence in customer service.  After all, our customers are at the heart of everything we do,” he said.

The Microsoft Partner Network is committed to serving the needs of its partners, and helping more than 160 million worldwide customers realize their potential. In demonstrating its ability to meet stringent technology and customer satisfaction requirements, and to provide best in class Microsoft based solutions, CoreValue has displayed the broadest range of expertise across multiple technologies aligned to the competency.

About CoreValue

CoreValue, a Software and Technology Services firm headquartered in New Jersey with Development Labs in Eastern Europe, provides Mobility and traditional Cloud based CRM implementation services, Mobile applications in Pharmaceutical, Medical, Financial Services, Media and Legal verticals. Customers trust CoreValue to provide Infrastructure services utilizing premier staff in Data Science, Data Management, Database Services, Quality Assurance and traditional development.

www.corevalue.net

CoreValue’s Expertise in HIPAA and Medical IT Solutions

In the United States, data privacy legislation tends to be enacted largely due to the needs of a particular industry or sector of the population. Knowing and understanding how this compliance method is applied has become one of the key components of software outsourcing for medical organizations. The Health Insurance Portability and Accountability Act of 1996 (HIPAA) is the first thing that should be kept in mind when talking about data privacy in the healthcare industry.

Compliance Moves to the Front Seat

To discover what HIPAA requires from an information security perspective, you must become familiar with 45 CRF Part 160 legislation, as well as Subparts A and C of Part 164.  Of the greatest significance for outsourcers is the section dedicated to “technical safeguards and audit controls” which define the required activities that must be tracked and audited relevant to Patient Healthcare Information. Documentation and implementation of these controls, along with tools selection and review/capture of the appropriate information, is of utmost importance.

Sounds complicated? Not for us!

Review the following tried and tested checklist by our experts that includes these detailed guidelines:  

  • Ensure confidentiality, integrity and availability of all electronic protected health information (ePHI), including the protection of patient privacy through the encryption of medical records.
  • Protect against reasonably anticipated threat or hazard to ePHI which an entity creates, receives, maintains or transmits.
  • Deliver visibility, control and detailed auditing information of any data transfer.
  • Protect against reasonably anticipated use or disclosure of ePHI, including loss prevention of confidential medical records via removable devices.
  • Confirm that the organization’s entire workforce complies with HIPAA standards to ensure that the threat of data being stolen for financial gain will be minimized.
  • Review security measures as often as needed to ensure reasonable and appropriate protection of ePHI.

Security Strategy

Your IT department should be aware of the adequate steps needed to prevent unauthorized and unlawful access to the medical records. We propose to look closely to the following steps:

  • Employee education. Employees should be properly trained on HIPAA compliance, its impact and how to handle personal information.  Also, all employees are required to sign a confidentiality agreement, as well as undergo criminal background checks and drug testing. Businesses that deal with healthcare-related projects should have dedicated personnel specially allocated to enforce HIPAA compliance standards.
  • Network traffic monitoring. Security tools with advanced traffic pattern analysis and intrusion detection is a must-have. 
  • Effective encryption practice. Encrypt laptops and implement strong passwords for devices that store protected health information (PHI). Mobile devices which store PHI should be given the strongest levels of protection.
  • Data backup. If some or all of a system’s files are encrypted, restoring those files from a backup is the only recovery option.
  • Security system upgrades. To remain compliant with HIPAA regulations, all systems that may contain PHI are required to remain current with all patches and up to date. 
  • Access restrictions. Implement a strong restricted-access plan to determine which users need access to PHI and give privileges to only those employees who need it.
  • No long-term data storing where not required. Reduce the possibility that employees who leave the company can steal important data and take it with them to a different employer.
  • Third-party vendor. Audit systems frequently and employ third-party vendors to attempt system penetration and perform security drills.

CoreValue – your Best IT Outsourcing Partner for Medical Solutions

With 10 years in the software market, CoreValue has broad experience in building healthcare global systems that are subject to the enormous number of compliance frameworks required by the FDA, HIPAA, and Good Clinical Practices, among many others.

Contact CoreValue for a consultation. Let us help you build a stable and secure healthcare data solution.

CoreValue Named a ‘Registered’ Salesforce Partner

February 1, 2017 – Salesforce.com announced today that CoreValue Services, LLC has been named to the official Partner Tier.  

In order to reach that level of recognition, CoreValue met all Consulting Program Provisional criteria and is considered fully enrolled in the Program.  This provides CoreValue with the ability to activate its partner Service Listing on its AppExchange.

According to Chris Dressler, CoreValue CEO, “For our clients, this recognition confirms our ability to meet the needs of today’s dynamic cloud technologies. As a team of certified Salesforce developers we are excited to be a part of the Program.”

As a ‘Registered’ Salesforce Partner, CoreValue will have the ability to work with leading mobile and social  technologies, pursue new opportunities and accomplish successful business outcomes for its customers.  With sales implementation and a comprehensive range of certifications, the company feels that they will be able to develop even more robust proficiency within specific Salesforce products, fulfil customer demand, and enhance a fully profitable Salesforce practice.

About CoreValue

CoreValue, a Software and Technology Services firm, provides Mobility and traditional Cloud based CRM implementation services, Mobile applications in industries such as Pharmaceutical, Medical, Media, Telecommunication, and Marketing. Customers trust CoreValue to provide Infrastructure services utilizing qualified and experienced staff in Data Science, Data Management, Database Services, Quality Assurance and traditional development. For more information please visit www.corevalue.net

About Salesforce

Salesforce is the world’s first and most popular cloud CRM system. More than 100,000 companies rely on this dynamic web-based platform. Salesforce CRM provides a complete solution that includes feature-rich solutions for marketing, sales, services, partner and community management. For more information please visit www.salesforce.com

7 Reasons To Love Salesforce Lightning

As a significant upgrade to the Salesforce platform, Salesforce Lightning helps your reps sell faster, smarter, and with more efficiency and productivity. It is not only about the refreshed new user interface for better user experience, but about an array of enhancements that allow your reps to work with better information, and ultimately help your business grow.

Here are 7 of the best new features that you should explore in Salesforce Lightning.

  1. Account Insights features
    • Customizable home pages that present information and work needed by individual users right at login.
    • Timely news articles about existing accounts so that reps can be always informed and on track.
    • Automatically updated account information that requires no additional effort.
    • Task prioritization that helps reps focus on and monitor the most important items to accomplish daily, weekly or monthly with the quarterly performance chart.

      2. Assistant displays leads dynamically assigned to reps during the course of the day, top opportunities that need attention, and task status right on the homepage.

      3. Opportunity Workspace, in conjunction with Sales Path customization, is the go-to place that helps reps manage almost everything within a sales funnel from initial opportunity to completion, showing the concrete steps needed for action at just the proper stage all along the way.

      4. Kanban View enables your reps to easily see and update any opportunity list. Additionally, reps may drag-and-drop opportunities between stages to have a latest update on a pipeline — all without leaving a page.

      5. Enlarged Dashboards allow users to design dashboards with more than four columns for greater accessibility to information and functionality. With the added ability to drag and drop, add, and size dashboard components with up to 20 components, this enhancement provides limitless possibilities for dashboard configuration.

      6. Salesforce Lightning Design System gives businesses the ability to design and build device-agnostic apps for customer applications that look and feel like other Salesforce core features.  It eliminates the need to reverse engineer applications to reflect the Salesforce style, and since it is available as an open source project on Github, businesses can achieve the same look and feel for all of their apps.  

       7. Smart, Dynamic Views feature improved analytics, but also retains the views which are most commonly accessed by each user.

Salesforce Lightning can significantly enhance the processes of selling and decision making, as well as making your workforce the most effective it can possibly be.

Contact CoreValue for a consultation. Let us help you make the most of Salesforce Lightning.

CoreCamp in Poltava a Success

December 3, 2016 – CoreValue sponsored CoreCamp, an IT conference organized for the purpose of developing our IT community through the sharing of new technologies and innovative insight, was held on December 3 in Poltava.

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Among the discussions that took place were best practices for Magento, and multi-platform back-end Firebase that serves to develop mobile and web applications.  Attendees were able to participate in discussions with technical experts from the fields of Salesforce and .NET.

Speakers and topics for CoreCamp Poltava included:

  • How Firebase can save you hours – Oleksandr Nos, Java / Android Developer at CoreValue, Poltava
  • PHP: APP profiling – Vladyslav Litovka, Senior PHP Developer at CoreValue, Poltava
  • Magento introduction and best practices – Alexander Stepaniuc, PHP Developer at CoreValue, Poltava
  • TechTalk for .NET user group – Roman Kramar, Senior .NET Developer at CoreValue, Poltava
  • Introduction to actor model with examples on Akka.NET – Arthur Shvetsov, Senior .NET Developer at CoreValue, Poltava.

CoreValue looks forward to sharing more of its expertise in software development in the future.

About CoreValue

CoreValue, a Software and Technology Services firm, provides Mobility and traditional Cloud based CRM implementation services, and Mobile applications in industries such as Pharmaceutical, Medical, Media, Telecommunication and Marketing. Customers trust CoreValue to provide Infrastructure services utilizing qualified and experienced staff in Data Science, Data Management, Database Services, Quality Assurance and traditional development. For more information please visit www.corevalue.net